AI agents for businesses

AI agents for support, sales and operations, connected to your business information with human handoff when needed.

AI CAPABILITIES

What our agents can do for your business

We design custom cognitive solutions that integrate into your real communication channels and operating systems.

AUTOMATED RESOLUTION

Cognitive Customer Care

24/7 support capable of resolving complex inquiries, searching catalogs, and guiding users using natural language.

✦Integrated with your corporate databases✦Contextual conversation memory✦Fluid transfer to human agents if required
24/7 CONVERSION

Omnichannel Sales Assistant

Interacts on WhatsApp, Instagram, Telegram, and Webchat to qualify leads, offer products, and close bookings.

✦Automated prospect qualification✦Dynamic quote generation✦Automatic logging into your CRM (Hubspot, Salesforce)
END-TO-END PROCESSING

Automated Order Manager

Processes complete orders: takes shipping details, validates stock, generates payment links, and registers orders in your ERP.

✦Real-time connection to inventories✦Integration with payment gateways (Stripe, Mercado Pago)✦Automatic sending of receipts
SEMANTIC SEARCH (RAG)

Corporate Smart Search

Instant access to manuals, PDFs, regulations, or contracts. Ideal for internal support or team inquiries.

✦Bulk loading of documents into a vector database✦Source citations for maximum accuracy✦Secure answers with zero hallucinations
OPERATIONAL SUPPORT

Operations Copilot

Internal assistants that interact with your databases, generate reports, and coordinate tasks in Slack or Teams.

✦Complex SQL query execution in natural language✦Creation of status alerts✦Automatic email sending and summaries
LIVE AGENT SIMULATOR

Try the AI Agents Sandbox

Interact with different agent configurations and watch how they execute system actions in real-time.

Interactive demonstration with fictional examples. It does not access real systems, make bookings or send messages.

LATAMWare AI Assistant

✓ What you see
What the system does behind the scenes
HOW WE DO IT

How we do it

1

We understand your business

First, we analyze how your operation works, what types of queries you receive, what information your team handles, and what tasks an agent could resolve.

We don't start by writing answers. We start by understanding the real context of the business.

2

We define the agent's role

We establish what the agent can do, what it cannot do, when it should respond, when it should escalate, and what information it needs to work correctly.

This prevents generic responses and allows us to create an agent that is genuinely useful for your operation.

3

We connect the necessary information

We integrate the agent with systems, documents, databases, CRM, WhatsApp, emails, or internal tools depending on the case.

The key is that the agent can respond and act with real information, not isolated data.

4

We design the conversation flow

We map the complete journey: how it greets, what it asks, how it interprets responses, how it validates data, when it records information, and when it hands off to a person.

The agent has to be clear, useful, and easy to interact with for the customer or the team.

5

We test with real cases

We test the agent with conversations, questions, and situations similar to those that actually occur in the business.

We adjust responses, rules, limits, and behaviors before going live.

6

We launch and improve

Once validated, we activate it in production.

We then continue measuring, correcting, and improving the agent so it better understands the business over time and generates more value.

Frequently asked questions

What can an AI agent do for a business?

It can answer questions using company information, qualify opportunities and assist with operational tasks. Actions depend on configured integrations and permissions. We define validation steps and when a person should take over.

How do I start a project with LATAMWare?

Contact us through WhatsApp or email. We review the problem, users and current tools to propose a scope, delivery stages and an estimate.

How much does a project cost and how long does it take?

Cost and timeline depend on scope, integrations, available data and validation requirements. We prepare a proposal after reviewing these points; there is no single price or timeline for every project.

Can you integrate the tools we already use?

Yes, we assess available APIs, permissions and integration options. If a tool has limitations, we explain them before agreeing on the solution and scope.

Your business is already running. Now let's make it run better.

If you have messy processes, manual tasks, scattered information, or systems that no longer support your growth, we can help.

We create custom technology to organize, accelerate, and scale real operations.